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Remedy Software configuration

Remedy servers

O.S.  Version Company
Solaris 2.6 SUN
Software Version Company
Action Request System 5.0 (patch 1144) REMEDY
AR Web 4.0 (patch 59) REMEDY
Mid-Tier 5.00.01(patch 1145) REMEDY
Oracle 8.1.7.0 ORACLE
Apacheweb 1.3.19 APACHE
Perl (modules installed) 5.6.1 PERL 
ServletExec 4.1  

Oracle Servers [managed by DB group]

O.S.  Version Company
Solaris + SUN Cluster  Solaris 2.6 + SUN Cluster 2.2 SUN
Software Version Company
Oracle 8.1.7.3 ORACLE

Remedy User Clients

O.S  Version Remedy User Version
MICROSOFT Windows  2000 Service Pack 2 5.0
MICROSOFT Windows 

NT 4.0 Service Pack 4 - PHASING OUT

not supported
MICROSOFT Windows  95 - PHASING OUT not supported
MICROSOFT Windows  XP, no Service Pack yet - PHASING IN 5.0
Solaris  2.5, 2.6 4.05.01
HP-UX  B.10.20 4.05.01

Remedy Admin Clients

O.S  Version Remedy Admin Version
MICROSOFT Windows  2000 Service Pack 2 5.0
Feedback:Carlos UngilC. Charbonnier.     
Last update:
Wednesday, 19-Feb-2003 15:29
 
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